Senior CICS Systems Programmer

Configure and maintain CICS system software and make configuration changes across hundreds of CICS regions in production, test, and Q/A environments. Customize and maintain IBM and ISV software products running within or related to the CICS operating environment, including monitoring and support products like CPSM, Omegamon, CICS exit code, and productivity tools. Provide real-time and 7x24 problem determination support for all business applications dependent on CICS environments. Analyze traces, dumps, traps, and logs, collaborating with IBM, ISV technical support, and application development groups to resolve issues promptly. Apply performance management tools and techniques to ensure optimal response times in high-volume transaction applications, monitoring and maintaining efficient use of all system resources to control costs.