Product Quality & Support Engineer

Company Overview:

• EvidenceCare is a fast-paced, fun-filled tech company scaling market share with innovative healthcare products.
• Our EHR-integrated platform optimizes clinician workflows to deliver better patient care, reduce hospital costs, and capture more revenue.
• Founded by an emergency physician, we are committed to evidence-based care and measurable outcomes.

Position Summary:

• We are looking for a quality and support specialist to ensure our applications reliably deliver value.
• You will be comfortable with technical testing and interacting with customers to address concerns.
• You will work in a fast-paced growth environment with a unique opportunity to develop a wide range of skills.

Key Responsibilities:

• Collaborate with Product and Engineering teams to understand requirements and design test plans.
• Take ownership of issue identification, triage, prioritization, and resolution, including customer-reported problems.
• Build and maintain automated test frameworks, applying LLMs to expand test coverage.

Benefits and Culture:

• Competitive salary, stock options, and unlimited PTO.
• Comprehensive benefits including medical, dental, vision, life insurance, and 401k.
• Distributed work environment with hybrid, in-office, and fully remote options.