Backend Engineer

As a Backend Engineer, you will have the opportunity to build and scale the systems behind AI conversations, real-time messaging, and deep integrations with social and e-commerce platforms. Your work will involve APIs, data models, queues, and observability to convert social engagement into revenue for merchants.

You will design and implement scalable backend services in TypeScript and Node.js to handle thousands of concurrent conversations across multiple social platforms. Architect AI integration pipelines for processing conversational data, detecting intent, and triggering intelligent actions. Design and harden API integrations with Meta/Instagram, Shopify, and payment providers with resilient retries, backoffs, and fallbacks. Implement real-time features for live conversation monitoring, alerts, and merchant interventions using websockets and event-driven patterns. Own multi-tenant data architecture for analytics, conversation tracking, and attribution reporting in PostgreSQL. Raise the reliability bar with instrumentation, tracing, alerting, and performance tuning, all while operating with high autonomy in a small, senior team.