Job Description
We are looking for a skilled and experienced quantitative Staff Researcher to join our team and support Headway's mission to build a new mental healthcare system that everyone can access. In this role, you will be a strategic partner, utilizing a quantitative approach to uncover critical insights about our customers. You will conduct research to inform business and product strategies, helping us identify and unlock significant growth and differentiated product opportunities. You will also be responsible for our Voice of the Customer company-wide program, combining signals across channels to drive actions to improve our products.
Lead end-to-end research projects, from identifying key questions and scoping research plans to conducting the work, synthesizing findings, and presenting actionable recommendations to stakeholders across the business.
About Headway
Headway’s mission is to build a new mental health care system everyone can access by making it easy for therapists to accept insurance and scale their practice.