Job Description

Join Twilio’s mission to combat fraud and spam as a KYT Operations Specialist. This remote role in Brazil involves setting up scalable processes to ensure our platform remains legal and compliant. You will create and manage rules in our fraud security detection system, with a focus on both local and international traffic. Your experience in SMS and traffic monitoring will contribute to managing Twilio's traffic effectively. Collaborate with teams like Fraud and Compliance Operations, Technical Support, Sales, Engineering, and Product to combat fraudulent traffic and protect customers. Responsibilities include being a subject matter expert in messaging fraud, conducting investigations, and managing escalations. Willingness to work a non-traditional schedule, including North America hours, weekends, and rotating holidays, is essential.

About Twilio

At Twilio, they’re shaping the future of communications and delivering innovative solutions to hundreds of thousands of businesses.

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