Job Description
Role:
- Craft content for the Hometap Investment application and final process, plus occasional documents or product emails.
- Partner closely with product designers, identifying customer pain points, sharing design directions, and polishing microcopy.
- Create content solutions that drive business goals while balancing team resources, regulatory requirements, product scalability, and user experience best practices.
Responsibilities:
- Improve existing experiences through UX, IA, and microcopy recommendations.
- Use systems thinking to ensure content complements marketing, customer experience, and sales processes.
- Adhere to, and help evolve, Hometap’s content standards and processes.
Requirements:
- 3–5 years of professional experience crafting user-centric content at a software company.
- Exceptional command of the English language and familiarity with the AP Stylebook.
- A strong understanding of user-centered design principles and methodologies.
About Hometap
Hometap gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them without taking on debt.