Process Development Manager

The Process Development Manager drives improvement in services processes, technical and automation processes, shipping, office processes, and Quality Control (QC) and Quality Assurances (QA) processes with an emphasis on process quality, scale, and reliability. Makes multiple contributions to Lab Services' operations that facilitate existing processes, integrates novel ones, and trains individuals in best practices. This individual serves as a flexible subject-matter expert, with particular focus on continuous improvement, workflow process development, quality control, and technical troubleshooting. In this role, the individual will engage regularly in the lab and produce standard documentation deliverables such as Standard Operating Procedures (SOP’s) and work instructions. This individual defines process needs, specifies requirements, procures and qualifies solutions, while also leading equipment, facility, and improvement projects. They will also measure and establish process standards, reviewing and adjusting these standards to be used in product costing and project estimate planning.