Social Media & Operations Assistant

We’re looking for a proactive, detail-oriented Social Media & Operations Assistant to support a growing education and tutoring organization. This role combines digital marketing, content creation, and light administrative support to strengthen brand visibility, improve client communication, and ensure smooth day-to-day operations. You’ll play a key role in rebuilding our online presence, maintaining consistency across platforms, and supporting program logistics — including attendance tracking, renewals, and digital magazine promotion. You will manage and maintain a consistent posting schedule across Instagram, Facebook, and YouTube (LinkedIn a plus). You will create engaging graphics, reels, and short-form videos using Canva or similar tools. Write error-free, on-brand captions and posts that align with the organization’s mission and programs. Repurpose existing materials (videos, lesson clips, student features) for online distribution. Manage comments, DMs, and community engagement during business hours. You will also perform weekly attendance reconciliation across both in-person and virtual tutoring sessions and track each student’s remaining lesson balance and proactively notify parents about upcoming renewals.