Social Producer / Community Manager

The Role:

• Manage and respond to comments, DMs, and social interactions with speed, clarity, and a human voice that reflects our brand.
• Triage and escalate customer issues to Support and Product teams, ensuring timely follow-up and closing the loop with users.
• Proactively engage with our community to spark conversation, highlight real user stories, and build advocacy.

You Bring:

• 5+ years of experience in social media, community management, or customer engagement within a consumer tech or fintech environment.
• Strong written communication skills with the ability to adapt tone and voice across audiences and situations.

What We Offer:

• Competitive base salary, stock options, and health benefits from Day 1.
• Remote-friendly (US), flexible time off (FTO), and opportunities for growth.