Technical Services Manager

KEY RESPONSIBILITIES:

• Provide day-to-day technical support for gummy manufacturing operations, helping to ensure safe, efficient execution and adherence to specifications.
• Lead structured investigations of process deviations, yield losses, and quality issues; identify root causes and implement corrective and preventive actions (CAPA) in partnership with Operations and Quality.
• Support pilot-to-production scale-up, verification/validation activities, and technical transfers; document learnings and ensure handoffs enable reliable execution.

QUALIFICATIONS:

• Bachelor’s degree in Chemical Engineering, Food Science, Chemistry, or related technical field
• Experience supporting new line start-ups, commissioning/qualification, or rapid scale-up in a high-growth environment.
• Experience with technical documentation such as process specifications, control plans, SOPs, work instructions, and validation protocols.

CAPABILITIES + SKILLS REQUIRED:

• At least 5 years of applicable experience in food, nutraceutical, or consumer packaged goods manufacturing (or closely related industry).
• Hands-on technical knowledge of gummy (or similar confection/gel-based) manufacturing processes, including equipment, unit operations, and critical processing parameters.
• Demonstrated ability to lead projects and deliver results within a defined technical scope; comfortable leading cross- functional problem solving.