Director, Automation Engineering

AI Agent & Automation Engineering:

• Lead design and delivery of internal AI agents and automation workflows using Snowflake Cortex, LangChain, and LangGraph.
• Guide development of reusable tools, APIs, and components for agentic workflows.
• Direct retrieval-augmented generation workflows and prompt patterns for accuracy and cost efficiency.

Agent Evaluation & Reliability:

• Establish evaluation harnesses, regression tests, and monitoring patterns for AI-agent behavior.
• Define metrics such as task completion, groundedness, accuracy, latency, and failure rate.
• Set guardrails to reduce hallucinations and unsafe outputs.

Software Engineering & Platform Development:

• Oversee design, build, and maintenance of production-grade Python applications and services.
• Champion object-oriented design principles and software engineering best practices including modular design, automated testing, and CI/CD.
• Drive reusable engineering patterns across partner engagements.

Team Leadership & Technical Mentorship:

• Hire, develop, and retain a high-performing team of software and AI engineers.
• Mentor engineers through code reviews and technical design discussions.
• Establish engineering standards for AI-assisted workflows and production automation.