Remote Primary Care Coordinator (Medical Assistant) Days/Nights

The Primary Care Coordinator serves as the central point of contact for our primary care geriatric care team, managing 500-600 patients alongside nurses and Primary Care Providers. The role focuses on coordinating patient care, maintaining relationships with senior living facilities, and ensuring excellent healthcare delivery through effective communication and documentation. The schedule includes shifts Mon/Tues/Wed (8:30am-5:00pm or 12:30pm-9:00pm) and Thurs/Fri 12:30pm-9:00pm PST.

Key responsibilities include serving as the primary contact for patients, families, and providers; scheduling and coordinating medical appointments; managing patient documentation and EMR updates; processing urgent care calls and STAT tasks; participating in mandatory after-hours shift rotation; and coordinating with community partners and specialty providers, along with facilitating new patient onboarding.

Requirements include a High School Diploma (some college preferred), basic understanding of Primary Care Operations, Medical Assistant Certification preferred, reliable internet and HIPAA-compliant workspace. Attendance is critical in this role to ensure quality patient care.