Job Description
Support the Intake team by designing, building, and maintaining dynamic reports and dashboards to support leadership, Intake, and legal operations teams. Perform analyses to drive insights and improve client experience across the client journey. Develop predictive models to forecast case signup volume and staffing requirements to maintain optimal service levels. Conduct productivity analyses to evaluate Intake team performance and identify areas for operational improvement. Translate complex data into actionable insights to drive strategic planning and daily decision-making. Ensure accuracy, integrity, and reliability of data used in reports and analyses.
About Keller Postman
Keller Postman represents a broad array of clients in class and mass actions, individual arbitrations, and multidistrict litigation matters.