Provide lead-level support and day-to-day oversight for Patient Services operations, including workflow coordination, issue escalation, and support for patient coordinator team members.
Serve as a key operational partner for the Salesforce implementation and migration, helping support requirements gathering, user acceptance testing, workflow validation, data review, training, adoption, and post-launch stabilization.
Partner with internal stakeholders to translate patient services workflows, coordinator needs, provider interactions, and program requirements into clear business and functional requirements.
PRO-spectus aims to break down access barriers and support patients in receiving the care they need. They have created a culture that is supportive, dedicated, and teamwork driven, celebrating each other’s joys in personal life and professional accomplishments, promoting meaningful relationships and friendships.
Reach out to medical practices via phone and email to introduce Nabi and build ongoing referral partnerships.
Handle a steady volume of daily outreach, follow up consistently, and document touchpoints in the CRM.
Explain the referral process, navigate questions, and build relationships to expand patient access to care.
Nabi Health is a fast-growing digital health platform helping people access high-quality eating disorder care covered by insurance. They match patients with registered dietitians and help them get scheduled quickly and compassionately in a mission-driven, supportive, and fast-moving environment.
Provide exceptional remote patient onboarding and therapy support via phone, video, text, email, and chat.
Serve as a consultant to clinicians during implementation and capture support needs to inform product development.
Maintain patient and partner relationships while accurately managing customer interactions in Salesforce.
Noctrix Health redefines the treatment of chronic neurological disorders with clinically validated therapeutic wearables. The team of medical device specialists, neuroscientists, and engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience for patients.