The IT Business Systems Manager will be the IT System Owner to the quality learning management system (LMS), quality management system (QMS), and electronic document management system (eDMS). The primary role is to partner with the Quality team to ensure the ComplianceWire and Vault Quality solutions are meeting the needs of the cross-functional GxP business community. This individual must have a deep understanding of the Veeva Vault Quality specifically the QMS Quality Event and QualityDocs applications.
Job listings
$142,740–$214,111
USD/year
This role is central to Evinova’s success, establishing the teams, processes, and capabilities needed to ensure seamless configuration, validation, and sustained support of our products across global clinical trials. You will ensure our products are accurately configured, thoroughly tested, and continuously supported throughout the study lifecycle. Your leadership will drive operational excellence, regulatory compliance, and trusted delivery.
Triage, investigate, resolve, and manage all Manufacturing Execution Systems (MES) ServiceNow tickets. Assist shop floor operators when escalated from Tier 1 to Tier 2 support. Maintain and develop MES Knowledge Base. Gather user requirements in relation to controlling and recording manufacturing activities and process improvements based on data from support tickets.