Philippines
Unlimited PTO
The Service Operations Project Coordinator role is critical to the success of the Palmetto Platform, managing all customer and operational logistics around services and support needs throughout the 25+ year lifespan of the solar system. The Project Coordinator is responsible for assisting customers, B2B channel partners, and Tier 1 Customer Support reps in solving post-PTO services and support cases, investigating elevated tickets and prioritizing the troubleshooting process and time management.