Serve as a technical expert and trusted advisor for customers, ensuring they maximize value from the platform while supporting renewals and expansion opportunities.
Collaborate closely with account management and customer success teams to provide tailored solutions, deliver product demonstrations, and resolve complex technical challenges.
Offer actionable feedback to improve product functionality and adoption, acting as a bridge between customers and product teams.
Serve as the critical bridge between technical innovation and business value, helping clients understand, adopt, and maximize solutions that improve operational efficiency and automation. Deliver in-depth technical demonstrations, lead solution design discussions, and support integration initiatives with ERP platforms. Collaborate closely with sales teams to identify client needs, address technical challenges, and ensure that product implementations deliver measurable business impact.
Lead onsite deployment of collaborative robotic systems. Partner cross-functionally to ensure sites are set up for success. Provide customers with technical expertise and solutions.
The Solutions Engineer will lead product demonstrations and technical workshops for clients. You will design, configure, and implement data integrations, workflow automations, and warehouse connectivity. The role requires troubleshooting technical issues and developing reusable documentation to improve team efficiently.
Manage day-to-day project communications with clients, contractors, and internal teams. Develop and maintain project plans for multiple installations, ensuring projects stay on schedule and within budget. Conduct site walks, inspections, and verify compliance with project specifications.
The Solutions Engineer will lead product demonstrations and technical workshops for clients. You will design, configure, and implement data integrations, workflow automations, and warehouse connectivity. The role requires troubleshooting technical issues and developing reusable documentation to improve team efficiently.