Empower product teams to conduct effective self-service research. Create and maintain the infrastructure that democratizes user research across Discord, enabling designers, product managers, and engineers to gather valuable user insights independently. Serve as the bridge between product teams and research tools, developing training materials, best practices, and support systems that make user research accessible to all.

As a Staff Researcher, you will be integral to driving forward our customer-centric vision—partnering with stakeholders to run critical research projects while helping to grow our research team alongside our Product & Design orgs. We're looking for someone who is genuinely interested & has the skills to take on ownership of complex projects within a hyper-growth company: a creative thinker who can trailblaze new approaches to interpreting data and drive meaningful impacts to our product & company strategy.