Doola

We're looking for a proactive and reliable Customer Care Agent to join our growing team. As the front line of communication with our customers, you'll deliver fast, helpful, and empathetic support. The ideal candidate has experience working in a customer support role, thrives in a fast-paced environment, and is comfortable navigating ambiguity while staying focused on delivering results.

We are seeking a highly motivated and skilled Bookkeeping Team Lead to oversee our team of Bookkeepers at Doola. As a Team Lead, you will be responsible for ensuring that client inquiries are addressed promptly and effectively, maintaining a high level of client satisfaction, and guiding your team to deliver exceptional service. This role requires strong leadership, a deep understanding of client management, the US bookkeeping process, and the ability to thrive in a fast-paced, dynamic environment.

Seeking a highly motivated and skilled Account Manager Team Lead to oversee the Account Managers team at Doola. Responsible for ensuring that client inquiries are addressed promptly and effectively, maintaining a high level of client satisfaction, and guiding team to deliver exceptional service. Requires strong leadership, a deep understanding of client management, and the ability to thrive in a fast-paced, dynamic environment.