Momentus Technologies

The Product Manager will join the team to help build and launch innovative products that solve impactful problems for our customers. Responsibilities include driving the product lifecycle, translating product strategy into detailed requirements, and collaborating with UX and engineering. The ideal candidate understands product development, can work cross-functionally, and make data-driven decisions to improve products.

Momentus Technologies is hiring a Professional Services Team Lead to join our AMER team. In this role, you'll lead a team responsible for delivering high-quality customer engagements across North and South America, driving time-to-value and customer satisfaction. You’ll work cross-functionally, coach team members, and help scale delivery operations in a high-growth SaaS environment.

As a Support Specialist, you will assist our clients with technical support through support emails, phone calls, and online training meetings. You will assist with software testing and the setup of new accounts, conduct online support and training, and gather feedback for our product team. You will also provide technical support to both clients as well as other members of the customer support team.