Numan

We are looking for a skilled and motivated Lead Infrastructure Engineer to lead our Platform Engineering team. As the team leader, you will direct the planning, design, development, and implementation of our platform architecture, ensuring it meets the needs of our growing product portfolio. You will guide a talented team of engineers, driving best practices and fostering a culture of excellence and innovation.

As a Customer Care Agent, you will be a key point of contact for our customers, solving problems and fostering a connection with them to build trust and affinity for the Numan brand. You'll offer empathetic and personal service, solve queries on first contact, and work closely with our pharmacy and clinicians to resolve patient queries. You'll also keep an accurate record of customer enquiries and complaints and handle queries of a sensitive nature in a confidential and safe way.