Remote Data Jobs • Stakeholder Management

Support IVR and chat self-service platforms through robust data visualization, analysis, and reporting. Serve as the go-to expert for interpreting complex datasets, identifying process gaps, and delivering actionable insights that improve customer experience and system performance. Manage cross-functional collaboration with IT, Product, and CX stakeholders. Bring strong analytical thinking, data storytelling ability, and comfort presenting insights to both technical and non-technical audiences.

As a Technical Business Analyst/Product Owner, you will apply your knowledge to all aspects of the software development lifecycle and partner with stakeholders to stay focused on business goals. You'll work in a collaborative, trusting, thought-provoking environment, encouraging diversity of thought and creative solutions. You will also manage end-to-end project & Business Analyst functions and Product management functions.

This pivotal leadership role is responsible for creating and driving the vision for leveraging data, building structures and processes, and product development. This leader will craft and influence data culture and practices while overseeing the technical infrastructure and product development that enables us to scale our programs and impact. The Head of Data & Technology will lead a team of senior data scientists and engineers.

Play a key role in enabling and supporting everyone at Monzo to keep customers at the heart of our product by doing user research effectively and safely. Drive training for non-researchers who are starting out on doing research themselves, supporting them to feel confident in their approach. Onboard new researchers into research processes and optimize the research tool stack. Champion innovation and experimentation to keep the research team on the forefront of changes in the industry.

Lead a team of dynamic analytics professionals focused on helping clients' Marketing, Sales, and Operations leadership achieve business goals through data analytics. Partner with client analytics teams to identify, scope, and execute analytics efforts that answer business questions, solve business needs, and add business value. Manage reporting activities and build analytics-based reporting to provide enhanced business insights to clients.

As a Data Product Owner you will develop robust data products in collaboration with business partners, bridging the gap between business units and data teams. You will drive the vision for data-driven work, implement algorithms, dashboards, and reports, ensuring data insights lead to impactful results. You will be responsible for the strategic planning and prioritization of the backlog for analytics and reporting in the financial area.