Own global risk controls for Exit & Defunds, Law Enforcement, and Acceptable Use Standard across MBL and MBEU.
Use data and trend analysis to monitor control effectiveness, identify emerging threats, and strengthen controls.
Act as a domain expert, leading cross-functional initiatives with Product, Operations, and Engineering teams.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and pensions. With over 10 years of growth in the UK and award-winning customer service, we thrive on solving problems and changing lives through innovative financial products.
Lead complex VAIB workstreams, balancing customer needs, regulatory expectations, and operational goals.
Use data and customer insights to identify systemic barriers and drive evidence-based improvements.
Partner with Product, Engineering, and Operations to embed inclusive considerations into customer journeys.
Monzo is a digital bank on a mission to make money work for everyone, offering a range of banking products and services. They foster an inclusive culture with a diverse team and a focus on customer needs.
Lead, coach, and develop a team of Complaints Lead Experts to deliver high-quality technical advice.
Own and improve the complaints policy framework to ensure consistency, effectiveness, and regulatory compliance.
Use insights from quality assurance and FOS outcomes to drive strategic improvements and fair customer outcomes.
Monzo is on a mission to make money work for everyone, offering personal and business banking, savings, investments, and pensions with a focus on simplicity and financial education. With a diverse team and a culture of inclusion, we have grown significantly in the last 10 years in the UK and are committed to creating magical moments for our customers.
Investigate root causes of operational issues, analyzing data and conducting qualitative research to drive measurable improvements.
Deliver projects from planning through execution, coordinating cross-functional teams and external partners.
Synthesize insights into actionable recommendations, authoring business cases and stakeholder briefing materials.
Monzo is on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and more. With a long history of creating magical moments through hot coral cards and award-winning customer service, they are a growing fintech company focused on solving problems and changing lives.
You will provide second-line oversight of key prudential regulatory deliverables, including ICAAP, Recovery Plan, and Resolution Planning.
You will interpret regulatory change, challenge financial models used for forecasting and stress testing, and build strong relationships across the three lines of defence.
You will conduct assurance reviews and support the embedding of prudential risk management activity to help Monzo grow safely.
Monzo is a UK digital bank on a mission to make money work for everyone, offering personal and business accounts, credit cards, savings, and investments. With a focus on solving problems and changing lives, Monzo has grown significantly over the last decade and is known for its award-winning customer service and inclusive culture.
Leading independent validation across Monzo's credit model portfolio, ensuring models are fit for purpose and well governed.
Reviewing and challenging key credit risk assessments, including impairment, ICAAP, and stress testing, using independent analysis.
Improving the Model Risk Framework and writing clear validation reports for committees.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. With a long history of creating magical customer moments and award-winning service, Monzo has a growing team and a culture focused on innovation and financial education.
Perform fraud analysis and reviews for BaaS FinTech partners.
Monitor daily fraud activity and escalate concerns to management.
Support compliance, GRC record-keeping, and process improvement initiatives.
Coastal is a modern bank providing Banking-as-a-Service and fintech enablement for individuals and businesses. The company fosters an entrepreneurial culture focused on impact, speed, and continuous improvement.
Draft and review responses to complex customer and regulatory complaints, ensuring compliance and identifying potential risks.
Log and track complaint cases in a GRC tool, monitor deadlines, and escalate complex issues.
Maintain knowledge of consumer protection regulations like Reg E and UDAAP while supporting audits and reporting.
Coastal Community Bank is a modern bank combining strong financial infrastructure with Banking-as-a-Service and fintech enablement. It has an entrepreneurial, fast-moving culture focused on impact, speed, and continuous improvement.
Manage strategic partnerships for Monzo's VAIB team supporting vulnerable customers.
Use data and customer feedback to evaluate and improve partnership impact.
Translate specialist insight into product, service, and journey improvements.
Monzo is a UK digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. It is a fast-growing fintech known for award-winning customer service and a culture focused on diversity, inclusion, and accessibility.
You will develop and maintain dashboards, reports, and analytical tools for compliance monitoring.
You will analyze datasets to identify trends and emerging risks and provide actionable recommendations.
You will collaborate with risk, audit, operations, and technology teams to improve data quality and reporting accuracy.
Jobgether is an AI-powered hiring platform that connects top candidates with partner companies. It supports a collaborative, digitally enabled remote work culture with a focus on professional growth and inclusion.
Investigate complex financial crime cases, including enhanced due diligence for high-risk businesses and multi-jurisdictional money mule operations.
Write and submit high-quality Suspicious Activity Reports (SARs) to the National Crime Agency with strong legal and evidential standards.
Coach investigators on financial crime typologies and collaborate with operations analysts to continuously improve guidance.
Monzo is a digital bank making money work for everyone, with products from personal and business accounts to savings and pensions. They are known for award-winning customer service and an inclusive, diverse culture, having grown significantly in the UK over the last decade.
Strengthen payment performance across a large-scale international digital marketplace by identifying issues and improving authorization rates.
Conduct root-cause investigations into payment funnel drop-offs and analyze performance across 17+ payment service providers.
Collaborate with cross-functional teams like Product, Engineering, Data Science, and Fraud to drive measurable improvements in conversion.
Jobgether uses AI-powered matching to connect candidates with hiring companies, focusing on efficient and objective application review. They are an international platform supporting remote work and professional development.
Leverage advanced data analytics to independently derive insights and optimize risk, growth, and business strategies across products and geographies.
Monitor portfolio performance and macroeconomic trends, proactively adjusting strategies to balance growth and risk mitigation.
Partner with Engineering and Machine Learning teams to build and interpret metrics for scalable risk, fraud, or growth models.
Affirm is a financial technology company offering clear, predictable pay-over-time solutions with no hidden fees. It is a remote-first public company that values transparency, flexibility, and a culture of learning and documentation.
Investigate safety incidents end-to-end and deliver timely, customer-focused resolutions.
Classify incidents, assess severity, and make fair deactivation decisions to protect the platform.
Partner cross-functionally with Support, Product, Legal, and other teams to drive safety outcomes.
Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces that need staffing across the U.S. Founded in 2016, the remote-first team of over 1,000 people has been profitable since 2022 and is a top Y Combinator company.
Triage fraud and AML alerts quickly and accurately, prioritizing by member impact and potential loss.
Investigate complex multi-account cases and prepare SAR referrals with defensible documentation.
Partner across product, engineering, and operations to tune controls and improve alert quality.
Rocket Money helps millions of people save and grow their money through personalized, automated financial products. The company is a fast-moving fintech with a collaborative culture and a strong focus on financial prosperity for its expanding member base.
Monitor FX accounts and trading activity for rule breaches, unusual behavior, and risk exposure.
Support KYC/AML onboarding checks, sanctions and PEP screening, and ongoing due diligence.
Prepare daily, weekly, and monthly risk and compliance reports for management.
Tradeify FX is a fast-growing futures trading company built to help traders access tools, technology, and opportunities to succeed. They combine a trader-first approach with modern technology and operate at the intersection of finance and technology, with a remote-friendly, fast-moving culture.
Own day-to-day compliance operations including KYC/KYB reviews, sanctions screening, and transaction monitoring investigations.
Prepare Unusual Activity Reports and regulatory/bank partner reporting deliverables with thorough documentation.
Contribute to policy development and compliance technology improvements as the program scales.
Privacy is a virtual card platform that gives consumers and small businesses control over online payments, protecting 250,000+ users with bank-level security and encryption. It operates within Lithic's 170+ person organization, with a dedicated team of 35 spanning 26 states and 7 countries, and has been named one of Forbes' Top 100 Most Customer-Centric Companies.
Lead integrated marketing strategy across all channels, aligning with Monzo's business objectives.
Drive cohesive campaigns by collaborating with marketing centres of excellence, product, and growth teams.
Manage budgets, capacity, and performance reporting, using data to optimise campaign portfolios.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. With a strong focus on customer experience and a culture of inclusivity, Monzo has grown significantly over the past decade in the UK.
Lead the Fraud & Disputes Risk team, developing strategies across authorised, unauthorised, first-party fraud, and disputes specialisms.
Build strong relationships with Product, Engineering, Data, and Operations to design effective fraud controls, investigation processes, and reporting.
Champion a positive team culture, mentor team members, and ensure key fraud initiatives stay on track.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and more. With over 10 years in the UK and a growing team, they are known for their customer-centric approach, award-winning service, and innovative financial products.
Build and maintain card program performance dashboards, scorecards, and recurring management reporting.
Monitor and analyze card activation, usage, transaction volume, fraud, ATM activity, and digital wallet adoption.
Partner with cross-functional teams to define product requirements, coordinate network incentives, and support implementation.
Forbright is a nationwide full-service bank and commercial lender offering personal banking and innovative financing solutions to middle market businesses. The company has a dynamic, high-energy culture focused on collaboration, inclusion, flexibility, and giving back.