Source Job

US

  • Draft and review responses to complex customer and regulatory complaints, ensuring compliance and identifying potential risks.
  • Log and track complaint cases in a GRC tool, monitor deadlines, and escalate complex issues.
  • Maintain knowledge of consumer protection regulations like Reg E and UDAAP while supporting audits and reporting.

Attention To Detail Communication Microsoft 365 Regulatory Knowledge

20 jobs similar to Compliance Analyst I, Complaints

Jobs ranked by similarity.

US

  • Acts as a regulatory compliance resource, researching laws and regulations, and collaborating on policy revisions.
  • Conducts compliance testing, risk assessments, and prepares summary reports for management.
  • Manages multiple deadlines, supports interdepartmental projects, and maintains compliance management systems.

NASA Federal Credit Union is a financial institution offering banking products and services to members. It promotes a collaborative, inclusive culture with opportunities for growth and values diverse perspectives.

$53,000–$55,000/yr
United States Unlimited PTO

  • Review incoming cases, gather evidence, and take enforcement action to resolve risks quickly and accurately.
  • Monitor daily alerts, surface pattern observations, and support compliance documentation for applicants.
  • Collaborate cross-functionally within the Marketplace Supply organization to improve processes and track performance metrics.

Proof is a high-growth startup in the legal tech industry, founded in 2017, that offers a best-in-class legal services platform for law firms and property management companies. They are on a path to double their business this year and are building a team to scale rapidly, welcoming individuals from all backgrounds.

US

  • Conduct compliance reviews, monitoring, and testing across regulatory obligations.
  • Review and investigate potential compliance issues, document findings, and escalate as needed.
  • Support vendor compliance, customer due diligence, and AI governance programs.

April is an embedded, year-round tax platform that brings real-time tax intelligence into the platforms people already use. The company's AI-powered engine and API-first infrastructure serve complex tax situations, with a culture emphasizing ownership, judgment, and professionalism.

North America

  • Serve as SME on North American AML, BSA, KYC, KYB, sanctions, and financial crimes regulations.
  • Partner with Product, Engineering, and Data Science to align solutions with regulatory expectations and compliance workflows.
  • Produce regulatory briefings, support compliance management systems, and leverage AI to improve productivity.

Trulioo provides an identity verification platform that enables organizations to onboard customers and combat fraud, verifying over 5 billion people worldwide. Headquartered in Vancouver, it is a people-first company recognized as a BC Top Employer.

$100,000–$135,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Own day-to-day compliance operations including KYC/KYB reviews, sanctions screening, and transaction monitoring investigations.
  • Prepare Unusual Activity Reports and regulatory/bank partner reporting deliverables with thorough documentation.
  • Contribute to policy development and compliance technology improvements as the program scales.

Privacy is a virtual card platform that gives consumers and small businesses control over online payments, protecting 250,000+ users with bank-level security and encryption. It operates within Lithic's 170+ person organization, with a dedicated team of 35 spanning 26 states and 7 countries, and has been named one of Forbes' Top 100 Most Customer-Centric Companies.

India

  • Serve as the first point of contact for customers via email, chat, or phone, resolving support tickets.
  • Investigate and resolve customer complaints by collaborating with internal teams and using the mortgage platform.
  • Maintain documentation, track common issues, and support SLAs with strong analytical and communication skills.

Ocrolus is an AI-powered workflow and analytics platform for lenders, processing nearly one million credit applications monthly with over 99% accuracy. It is a remote-first company trusted by more than 400 customers, including Better Mortgage, Brex, and SoFi, with a culture grounded in empathy, curiosity, humility, and ownership.

$80,000–$110,000/yr
US Unlimited PTO

  • Serve as the primary compliance point of contact for strategic partnerships and clients.
  • Lead the compliance workstream for major brand migrations and become an expert on the Regulated Compliance product.
  • Monitor compliance processes, ensure accurate documentation, and deliver presentations on compliance matters.

impact.com is the world's leading commerce partnership marketing platform, helping brands manage partnerships with affiliates, influencers, and creators. With over 5,000 global brands relying on the platform, the company fosters a flexible, performance-driven culture.

$73,490–$85,740/yr
Global

  • Perform fraud analysis and reviews for BaaS FinTech partners.
  • Monitor daily fraud activity and escalate concerns to management.
  • Support compliance, GRC record-keeping, and process improvement initiatives.

Coastal is a modern bank providing Banking-as-a-Service and fintech enablement for individuals and businesses. The company fosters an entrepreneurial culture focused on impact, speed, and continuous improvement.

Europe

  • Monitor FX accounts and trading activity for rule breaches, unusual behavior, and risk exposure.
  • Support KYC/AML onboarding checks, sanctions and PEP screening, and ongoing due diligence.
  • Prepare daily, weekly, and monthly risk and compliance reports for management.

Tradeify FX is a fast-growing futures trading company built to help traders access tools, technology, and opportunities to succeed. They combine a trader-first approach with modern technology and operate at the intersection of finance and technology, with a remote-friendly, fast-moving culture.

US 2w PTO 4w maternity 4w paternity

  • Provide administrative and regulatory support for the activation, maintenance, monitoring, and closeout of clinical research studies.
  • Assist Regulatory Coordinators with regulatory startup, continuing review, amendments, and study closeout activities.
  • Maintain study regulatory files and binders, ensuring documentation is complete, current, and audit-ready.

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington and operates eight clinical care sites with network affiliations in five states.

US

  • Provide compliance documentation and knowledge management support to the Contracts Management and Compliance Division.
  • Maintain the organization-wide risk register, track mitigation actions, and support sub-recipient due diligence workflows.
  • Coordinate compliance training, monitor U.S. government regulatory updates, and prepare compliance reports for leadership.

Jhpiego is a global health nonprofit affiliated with Johns Hopkins University, dedicated to improving the health of women and families in developing countries. The organization values diversity, equity, and inclusion, and offers a supportive, mission-driven work culture.

Global

  • Assist with e-communication surveillance, compliance checklists, and policy maintenance.
  • Support due diligence questionnaires, risk assessments, and regulatory examinations.
  • Help govern committees and prepare materials for internal audits and regulatory inquiries.

Ondo Finance provides institutional-grade blockchain-enabled investment products and services, including tokenized funds and decentralized finance technology. The well-funded, fully remote company is backed by top investors and led by a team of industry veterans.

$180,000–$270,000/yr
US

  • Own and drive the US and Canada regulatory and compliance strategy.
  • Lead licensing, regulatory exams, and audits while partnering with business and product teams.
  • Oversee AML/CTF and sanctions programs, ensuring compliant innovation across GoCardless products.

GoCardless, a Mollie company, is a global leader in bank payments, helping 100,000+ businesses send and collect payments via Direct Debit and open banking. With 806 employees globally, we process $130bn+ annually and foster a humble, integrity-driven culture.

US

  • Lead a centralized national compliance team focused on audit readiness, regulatory compliance, and risk management.
  • Coordinate audits, regulatory inquiries, fraud prevention, and complex customer escalations with internal and external partners.
  • Drive process improvements, documentation governance, and consistent operating procedures across multiple business units.

This company is a partner organization hiring through Jobgether. It focuses on title, escrow, and settlement services, with a strong emphasis on regulatory compliance and risk management. The culture is remote-first, collaborative, and results-oriented.

$72,500–$120,800/yr
US

  • You will develop and maintain dashboards, reports, and analytical tools for compliance monitoring.
  • You will analyze datasets to identify trends and emerging risks and provide actionable recommendations.
  • You will collaborate with risk, audit, operations, and technology teams to improve data quality and reporting accuracy.

Jobgether is an AI-powered hiring platform that connects top candidates with partner companies. It supports a collaborative, digitally enabled remote work culture with a focus on professional growth and inclusion.

North America

  • Research regulatory, consumer protection, and product questions and turn findings into clear recommendations for business leaders.
  • Own escalations and regulatory inquiries, identify root causes, and propose scalable fixes while turning recurring issues into compliance training.
  • Manage entity compliance, lead audits, enforce IP, and automate repetitive legal work using AI and low-code tools.

Jerry is building the first AI-powered advisor to manage all your physical assets, starting with car insurance and expanding into home, motorcycle, and RV. The company has reached 5M+ customers, raised $240M+, and achieved profitability in 2024, with a culture of competitive but kind people who act like owners.

India

  • Support the receipt, processing, documentation, and tracking of product complaints.
  • Review complaint information for completeness and accuracy, and maintain proper records.
  • Analyze complaint data to identify trends and support continuous improvement.

The company operates in the healthcare and pharmaceutical sector, focusing on product quality and complaint management. It emphasizes a compliance-driven culture, cross-functional collaboration, and continuous improvement.

United States Canada Dominican Republic

  • Conduct daily internal process audits to maintain consistent quality benchmarks.
  • Document audit findings in real-time and provide actionable feedback to stakeholders.
  • Manage internal documentation control and ensure process procedures are up-to-date.

Forward Financing is a fintech company that provides capital to small businesses across America. The company has over 100,000 customers and is recognized as a Best Place to Work, with team members across the US, Dominican Republic, and Canada.

Costa Rica

  • Respond to inbound customer calls and resolve service problems promptly.
  • Analyze contracts, invoices, and billing issues to address client needs and process adjustments.
  • Partner with internal teams and track activity in Salesforce to ensure client needs are met.

Smarsh provides digital communications compliance and intelligence solutions to regulated organizations. With over 6,500 customers and consistent growth, it has been recognized as a fastest-growing American company and a best place to work.

$110,000–$140,000/yr
US

  • Conduct compliance reviews, mock SEC/FINRA examinations, and branch office assessments for investment advisers and broker-dealers.
  • Manage client engagements from planning and testing through reporting and remediation, translating complex regulatory requirements into risk-rated findings.
  • Mentor junior consultants, contribute to industry education, and guide clients in using compliance technology solutions.

This company provides compliance consulting services to financial services firms, helping investment advisers and broker-dealers strengthen regulatory frameworks and maintain audit readiness. It fosters a collaborative, technology-driven culture with opportunities for professional development, mentorship, and industry thought leadership.