Execute functional and regression tests on completed campaign builds to verify timing, routing, and message behavior end to end.
Own a queue of QC cases from intake to documented close, prioritizing by urgency and launch dates.
Partner with Build and Product Engineering to document and communicate defects clearly.
Drips engages people in two-way, compliance-governed SMS conversations through automated text and phone campaigns, helping organizations connect with customers at scale. Drips is a remote-first team that values accuracy, thoroughness, and clear documentation.
Analyze business and technical requirements to develop test scenarios and execute tests.
Identify, document, and follow up on defects to ensure quality and reliability.
Collaborate with team members to maintain test documentation and support continuous improvement.
TELUS Health is a global-leading health and well-being provider that leverages technology to improve health outcomes. They have a multidisciplinary global team of nearly 10,000 members and foster a culture of innovation and inclusivity.
Conduct quality audits and monitor compliance with standards and contractual requirements.
Analyze operational data to identify trends and performance gaps.
Collaborate with teams to implement corrective actions and drive continuous improvement.
We are a partner company providing security and IT services, focused on operational performance, compliance, and continuous improvement. We operate as a fully remote team, fostering a culture of accountability and continuous improvement.
Lead risk control self-assessments to mitigate operational risks.
Analyze end-to-end processes and root causes to drive improvements.
Partner with cross-functional teams to design scalable control frameworks.
Forward Financing is a financial technology company unlocking capital that fuels small businesses across America. With team members across the U.S., Dominican Republic, and Canada, it is certified as a Great Place To Work.
Review and verify credentialing documents, licenses, and background reports against client-specific standards.
Collaborate with onboarding teams to ensure files are accurate, complete, and ready for approval.
Monitor document trends and support continuous improvement to reduce errors and enhance efficiency.
This company provides healthcare staffing services with a focus on clinician credentialing and onboarding. While the company size is not specified, it fosters a collaborative, service-oriented culture emphasizing accuracy and compliance.
Lead complex quality analysis and program coordination, owning client reporting and mentoring junior staff.
Build quality dashboards, perform sampling and guideline checks, and track corrective actions to closure.
Coordinate training sessions, manage SOP updates, and liaise with PMs and Ops to align reporting.
Welocalize is a technology-enabled provider of translation, localization, and AI-driven content solutions, helping businesses communicate globally. With 7 ISO certifications and offices worldwide, the company is committed to excellence and combines advanced AI with expert human talent.
Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
Conduct online research to verify information and support rating decisions while applying guidelines consistently.
Participate in training, calibration sessions, and provide clear written feedback to improve processes.
TELUS Digital provides data validation and AI training services through a global community of contributors. They have over 1 million contributors worldwide and emphasize a diverse, inclusive culture with a focus on quality and innovation.
Perform daily System QA testing across supported providers and carriers.
Verify SMS deliverability and URL redirection through vanity-domain testing.
Document test outcomes and escalate confirmed issues to the appropriate team.
Drips is a company specializing in SMS message deliverability and platform quality. The company offers a part-time remote role with a focus on detailed testing and quality control.
Execute comprehensive desk reviews, auditing documentation and artifacts to verify partner practice maturity.
Analyze high volumes of document submissions with accuracy, transforming subjective evidence into standardized assessments.
Articulate compliance findings and Customer Success principles, including the LAER model, to partners and stakeholders.
Del Oro Consulting is a professional consulting firm that recruits and places specialists for client engagements. The company fosters an equal-opportunity work environment and supports consultants with benefits, though its overall size and culture are not specified.
Build and maintain quality dashboards, perform sampling, and log defects with severity.
Track corrective actions to closure and coordinate training sessions with assessments.
Prepare client-ready reports and collaborate with PMs, Ops, and vendors on audits.
Welo Global provides multilingual AI, technology, and content solutions to over 2,000 clients in 300 languages, backed by 500,000+ linguists and seven ISO certifications. It operates five specialized brands, including Welocalize for localization services and Welo Data for AI data infrastructure.
Drive data-driven supplier selection and engagement for client programs, monitoring performance quality and delivery.
Lead communication and onboarding of suppliers to new client programs, ensuring capacity and skill alignment.
Track SLAs, manage device logistics and compliance, and support continuous improvement through automation and reporting.
Welocalize serves localization teams through AI-enabled multilingual content solutions, enabling enterprises to operate globally in over 300 languages. The company combines AI, automation, and human expertise within a secure environment, is headquartered in New York, and has offices worldwide.
Perform comprehensive manual testing to validate application functionality and quality.
Collaborate with developers, analysts, and stakeholders on requirements, test planning, and defect management.
Ensure audit-ready documentation and provide release readiness assessments for production implementations.
Partner company in the financial services industry, focused on ensuring the reliability and quality of business-critical applications. Recognized among Canada's Top 100 Employers, it offers a collaborative, inclusive, and fully remote work culture.
Audit intake cases and recorded calls to maintain accuracy, compliance, and service quality.
Recontact unresponsive claimants and track case viability in Salesforce and external platforms.
Collaborate with Intake, QA, and Operations teams to identify issues and improve workflows.
They are a technology-driven legal intake company connecting injured individuals with appropriate legal representation. The team works collaboratively in a fast-paced, remote-first environment with a focus on quality and process improvement.
Investigate complex operational issues, perform root cause analysis, and recommend corrective actions.
Create visual materials and communication assets for internal initiatives.
Coordinate multidisciplinary projects and support process improvement with stakeholders.
The company is an organization hiring through Jobgether for customer support and operational improvement roles. The culture is collaborative and fast-paced, with a focus on continuous improvement and teamwork.
Oversee and improve quality standards across a portfolio of furnished apartments in Canada.
Evaluate property conditions, housekeeping performance, and maintenance standards to ensure guest satisfaction.
Develop quality scoring systems, analyze data, and coordinate remote teams to drive continuous improvement.
Our partner company manages furnished apartments across Canada, ensuring high-quality guest experiences. They operate in a remote-first environment, focusing on continuous improvement and vendor accountability.
Serve as the first point of contact for customers via email, chat, or phone, resolving support tickets.
Investigate and resolve customer complaints by collaborating with internal teams and using the mortgage platform.
Maintain documentation, track common issues, and support SLAs with strong analytical and communication skills.
Ocrolus is an AI-powered workflow and analytics platform for lenders, processing nearly one million credit applications monthly with over 99% accuracy. It is a remote-first company trusted by more than 400 customers, including Better Mortgage, Brex, and SoFi, with a culture grounded in empathy, curiosity, humility, and ownership.
Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with WIOA/TANF, state, local, and corporate policies.
Monitor data integrity, identify deficiencies, and recommend corrective action to prevent eligibility issues and disallowed costs.
Review invoices, payment requisitions, and weekly billing for accuracy and proper authorization before submission to management.
Career Team is a workforce development organization that blends technology with high-touch services to help job seekers succeed. Founded in 1996, the company has been recognized for its innovative, socially conscious approach and continues to close the nation's opportunity divide.
Manage and maintain AlphaSense's entity master and reference datasets, integrating external vendor data with internal records.
Resolve data quality issues by reviewing quarantined entities, running daily sanity checks, and fixing client-reported problems.
Collaborate with product managers, engineers, and vendors to support data validation and maintain a clean, structured entity database.
AlphaSense is an AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions. The company combines domain-specific AI with over 500 million premium business documents and emphasizes speed, accuracy, and enterprise-grade security.