Validate and account for energy flows at operational boundaries with other utility providers.
Monitor and verify energy measurements to ensure accuracy and reliability.
Investigate discrepancies and collaborate with teams to maintain smooth operations.
A company operating in Brazil's energy distribution sector, focusing on accurate energy measurement and operational reliability. The environment is structured, results-oriented, and values analytical, detail-oriented professionals.
Lead risk control self-assessments to mitigate operational risks.
Analyze end-to-end processes and root causes to drive improvements.
Partner with cross-functional teams to design scalable control frameworks.
Forward Financing is a financial technology company unlocking capital that fuels small businesses across America. With team members across the U.S., Dominican Republic, and Canada, it is certified as a Great Place To Work.
Provide application and process support to users, troubleshooting issues and escalating to IT as needed.
Monitor the department inbox, triage requests, and suggest system improvements based on trends.
Contribute to training, testing, implementation, and documentation to promote knowledge transfer.
Penguin Random House is the leading adult and children's publishing house in North America, the UK, and many other regions, committed to quality and innovation across all genres. With nearly 300 publishing brands and imprints, their vibrant, diverse international community values excellence and diversity.
Assist customers with PDI Enterprise software issue resolution, documenting work in case notes and escalating issues appropriately.
Identify, analyze, and resolve issues while working with SMEs and Software Engineers to create knowledgebase content and support software quality assurance.
Provide on-call support, mentor team members, and occasionally instruct classes on PDI products and best practices.
PDI Technologies empowers convenience retail and petroleum brands with cutting-edge technology solutions, including loyalty programs, shopper insights, and real-time market intelligence via apps like GasBuddy. They are a global team committed to excellence, collaboration, diversity, and growth.
Transform complex data into actionable insights that drive property acquisition and supply performance.
Develop analytical frameworks and conduct in-depth diagnostics to uncover growth opportunities.
Collaborate across Growth Marketing, Sales, Product, and Technology to optimize investment decisions.
Our partner is a data-driven company focused on property acquisition and supply growth. It fosters a dynamic, remote-first culture with cross-functional teams and a commitment to diversity and inclusion.
Manage customer relationships to drive utilization of GHX Managed Services and ensure retention and satisfaction.
Lead implementation of managed services solutions, coordinating with cross-functional teams for successful projects.
Monitor customer performance metrics, resolve issues, and mentor team members to improve service delivery.
GHX is a healthcare business and data automation company that helps providers, manufacturers, and distributors improve supply chain efficiency and reduce costs through cloud-based technology. Privately owned and headquartered in Colorado, GHX employs more than 1,000 people across the US, Canada, and Europe.
Lead cross-functional operational initiatives from intake to implementation, managing stakeholders, dependencies, risks, and outcomes.
Partner with business leaders and technology teams to drive execution, adoption, and operational readiness across the organization.
Provide leadership, coaching, and accountability for assigned resources while supporting continuous improvement and post-launch stabilization.
The company is a US-based organization focused on improving service delivery and operational transformation. It fosters a collaborative, results-oriented culture with an emphasis on professional development and measurable business impact.
Identify at-risk students, collaborate with internal teams, and contribute to improving the overall student experience.
This organization operates in the education sector, offering postgraduate and extension programs to students. It fosters a collaborative, student-focused culture with a fully remote team in Brazil.
Lead process optimization and continuous improvement initiatives across the healthcare organization.
Coordinate cross-functional workstreams and manage project plans to ensure successful implementation.
Monitor risks, prepare executive reporting, and drive accountability through governance practices.
This healthcare organization focuses on improving operational efficiency and accountability across complex enterprise operations. The company values continuous improvement and collaboration, though specific size and culture details are not provided.
Provide responsive day-to-day operational support to Strategic Advisory Group leaders, adapting to evolving business needs.
Coordinate marketing and business development activities, including opportunity tracking and meeting preparation.
Manage CRM data, billing, invoicing, and develop trackers and process documentation.
J.S. Held is a global consulting firm providing technical, scientific, and financial expertise. We are a growing, dynamic organization with a high-energy, collaborative environment that rewards hard work.
Serve as the escalation point and subject matter resource for complex customer service issues across multiple channels.
Coach and mentor the customer service team, coordinate workflow, and assist with team administration.
Investigate and resolve customer inquiries, identify root causes, and collaborate with service partners to ensure satisfaction.
PNC is a diversified financial services company offering banking, lending, and investment services to customers and communities. With a history spanning nearly 160 years, it fosters an inclusive workplace culture focused on customer experience and smart risk management.
Lead strategic process improvement initiatives to enhance operational efficiency and streamline workflows across departments.
Apply Lean Six Sigma principles and project management methodologies to reduce waste and drive measurable results.
Collaborate with cross-functional stakeholders to manage projects from planning through implementation and long-term adoption.
This partner company is a technology-driven provider of cloud-based HR and payroll solutions focused on operational excellence and service quality. It fosters a culture of continuous improvement, innovation, and collaboration, with teams working remotely across the United States.
Manage, track, and update internal revenue and invoicing trackers, including month-end responsibilities and reporting.
Explore solutions and new techniques for business improvement, including process flows, design, and documentation.
Gather and prepare data from internal systems, databases, Excel, and flat files to support analytics.
PrimeVigilance is a global pharmacovigilance specialist that helps clients navigate regulations while keeping patient safety at the center of every decision. With a global presence, its culture is built on kindness, flexibility, growth, and belonging.
Review and validate technical service records for vehicle tracking and fleet management.
Verify equipment installation and maintenance procedures in vehicles.
Collaborate with support, engineering, and operations teams to improve service delivery.
The company provides vehicle tracking, fleet management, and IoT solutions. It emphasizes quality, reliability, and customer-focused service in a collaborative environment.
Leads cross-collaboration on problem definition, acute error remediation, and root cause solution development
Utilizes data to drive business decisions and impact cross-functional strategy
Develops trusting relationships with internal and external stakeholders through effective communication and collaboration
Oscar is a health insurance company built around a full-stack technology platform, focused on serving its members. We started in 2012 to create a better health insurance experience, and we value authenticity, belonging, and support.
Process offline back-office requests for sales contracts, ensuring accurate and efficient case handling.
Validate product offers, signatures, and contractual information before registering negotiations in legacy systems.
Investigate critical sales cases and support customers via internal systems, email, and phone when necessary.
The hiring company is a customer-focused organization dedicated to delivering empathetic, efficient, and personalized service experiences. It fosters a collaborative culture emphasizing operational excellence, quality, and professional growth.
Coordinate departmental projects and strategic initiatives, maintaining project plans, workback schedules, and action logs.
Document current workflows, identify bottlenecks, and recommend process improvements to increase efficiency.
Develop SOPs, templates, toolkits, and resources while supporting knowledge management and gap analysis.
The American Heart Association is a voluntary health organization dedicated to fighting heart disease and stroke. Founded in 1924, it is a large non-profit with a culture focused on work-life harmonization and professional development.
Drive incident follow-up and accountability for assigned clients, including escalations, SLA risks, and backlog reduction.
Facilitate Root Cause Analyses and support Major Incident Management to resolve systemic issues at their source.
Monitor client service health, prepare reports and dashboards, and lead Quarterly Business Reviews to improve service performance.
Atlas Technica handles IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, the company has grown consistently through a focus on service and maintains a professional, friendly global team.
Receive, organize, analyze, and validate operational information and documents.
Identify inconsistencies and manage their resolution with internal teams and clients.
Maintain and update systems, reports, and operational controls to ensure data quality.
QIMA is a global company specializing in inspection, auditing, certification, and quality control services across multiple industries and agribusiness. Operating in over 100 countries, QIMA fosters a collaborative environment with opportunities for growth and professional development.
Analyze operational data to uncover trends, inefficiencies, and improvement opportunities.
Lead complex operational projects from scoping through implementation, ensuring accountability.
Build dashboards and translate analytical findings into actionable recommendations for stakeholders.
They provide technology-enabled legal services and operate as a growing, remote-first organization. The company values curiosity, ownership, adaptability, and collaboration in a fast-paced environment.