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Role focus:
- Drive incident and problem management across client environments.
- Facilitate Root Cause Analyses and major incident response.
Requirements:
- 2-5 years in service delivery or IT operations.
- ITIL knowledge and ITSM platform experience.
- Strong analytical, reporting, and communication skills.
Culture:
- Service-focused global team with a growth mindset.
- Values ownership, execution, intelligence, and camaraderie.
Atlas Technica
Atlas Technica handles IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, the company has grown consistently through a focus on service and maintains a professional, friendly global team.