Remote Information technology Jobs · Root Cause Analysis

Job listings

  • Take ownership of the operational lifecycle of business-critical Finance ERP applications, ensuring reliability and continuous improvement.
  • Drive incident management, root cause analysis, and problem resolution while owning L1/L2 operations and collaborating on L3 topics.
  • Build and maintain operational documentation, runbooks, and knowledge articles to strengthen service quality and knowledge sharing.

Redcare Pharmacy is Europe's No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation in healthcare. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision.

  • Provide Tier 2/3 support for incidents and service requests through the Government-approved ITSM process.
  • Diagnose and resolve application, infrastructure, network, access, integration, configuration, and performance issues.
  • Maintain ServiceNow records, communicate status, and contribute to root-cause analysis and service improvement.

Ardent is a technology and mission services company supporting government clients. It has a mission-focused, inclusive culture and encourages veterans and people with disabilities to apply.

$258,000–$300,000/yr

  • Serve as the most senior technical authority for the operational network fleet across hyperscale AI data centers.
  • Lead site assessments, operational audits, and drive technical readiness of the network ops team.
  • Author, approve, and execute high-risk network MOPs and lead fleet-wide root cause analysis on disruptions.

Fluidstack builds civilization-scale infrastructure for AI, delivering 10 to 100s of GWs of compute faster than anyone else. They operate with full autonomy, insane urgency, and a love of the game, with a team spanning hardware and software.

US Unlimited PTO

  • Provide advanced technical support to enterprise customers, troubleshooting complex software, server, and network issues.
  • Manage support cases from diagnosis through resolution, including remote troubleshooting and escalation.
  • Create and maintain knowledge base articles and technical documentation, while participating in a 24/7 on-call rotation.

Sutherland provides advanced technical support for a leading cybersecurity client focused on protecting sensitive digital data. The company seeks dedicated professionals to work remotely, offering a collaborative and supportive culture.