Major Incident and Change Lead
Remote regions
UKBenefits
5w PTO
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Responsibilities:
- Lead major incident response, ensuring clear command and stakeholder updates.
- Own problem management, driving root cause analysis and permanent fixes.
- Manage IT change process, assessing risk and ensuring smooth implementation.
Skills and Experience:
- Proven ITIL-aligned incident, problem, and change management experience.
- Strong leadership and communication in high-pressure situations.
- Practical experience with ServiceNow and root cause analysis.
Benefits:
- 5 weeks annual leave plus 2 extra weeks after 5 years.
- Flexible working, wellbeing fund, and CSR days.
- Profit share scheme.
Baringa
Baringa is a global consulting firm that partners with leaders to drive change and create value. With over 2,000 people in the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding.