Identify at-risk students, collaborate with internal teams, and contribute to improving the overall student experience.
This organization operates in the education sector, offering postgraduate and extension programs to students. It fosters a collaborative, student-focused culture with a fully remote team in Brazil.
Validate and account for energy flows at operational boundaries with other utility providers.
Monitor and verify energy measurements to ensure accuracy and reliability.
Investigate discrepancies and collaborate with teams to maintain smooth operations.
A company operating in Brazil's energy distribution sector, focusing on accurate energy measurement and operational reliability. The environment is structured, results-oriented, and values analytical, detail-oriented professionals.
Manage monthly billing routines, including purchase orders and customer portal documentation.
Provide support to internal and external customers through official channels, working closely with Sales and Customer Success.
Maintain customer portals and track Accounts Receivable and Billing-related demands.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to review applications and shares top candidates with employers.
Manage daily communications across support channels (email, chat, phone) to ensure customer satisfaction.
Build trust through empathetic, clear, and objective communication while researching customer history for best resolution.
Maintain accurate records in CRM, categorize tickets, and escalate recurring or critical issues to leadership.
Wellhub is a corporate wellness platform that connects employees to top partners in exercise, mindfulness, therapy, nutrition, and sleep, all in one subscription. With offices in New York and teams across Europe, North America, and South America, they foster a culture that values well-being, collaboration, and diverse perspectives.
Review and validate technical service records for vehicle tracking and fleet management.
Verify equipment installation and maintenance procedures in vehicles.
Collaborate with support, engineering, and operations teams to improve service delivery.
The company provides vehicle tracking, fleet management, and IoT solutions. It emphasizes quality, reliability, and customer-focused service in a collaborative environment.
Provide first-level technical support to premium customers and corporate accounts via phone, chat, and email.
Diagnose and resolve connectivity issues involving internet, Wi-Fi, and telecommunications services, escalating complex incidents as needed.
Monitor SLAs, maintain accurate ticket documentation, and continuously improve service quality through training.
Our partner is a telecommunications company providing connectivity services to B2B and B2C customers. They foster a performance-oriented culture that values teamwork, continuous improvement, inclusion, and professional development.
Serve as the first point of contact for clients seeking legal assistance, handling calls and emails.
Manage intake processes, including data collection, record keeping, and appointment scheduling.
Coordinate with legal teams to route inquiries and ensure timely follow-up.
The company provides legal support services for clients in the United States. It operates as a fully remote team focused on compassionate client care and professional growth.
Review and verify deal accuracy and compliance with revenue recognition policies.
Handle contract amendments and maintain data integrity in Salesforce CPQ.
Support the Deal Desk team by managing Slack requests and administrative tasks.
Newsela is an education technology company providing AI-powered solutions for K-12 classrooms. The company is fully remote and mission-driven, focused on improving student learning outcomes.
Support daily administrative activities and routine operational tasks for the department.
Assist with preparing reports, spreadsheets, and documentation while participating in meetings and projects.
Develop organizational and communication skills by working alongside experienced professionals in a remote environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through a fair and efficient process. It partners with various employers to offer diverse opportunities across industries.
Manage a portfolio of customers during onboarding, supporting adoption, engagement, and successful implementation.
Use data, automation, and AI-enabled tools to prioritize interactions, reduce churn risks, and drive retention.
Collaborate with customers, partners, and internal teams to resolve issues, align expectations, and improve the customer journey.
This company provides SaaS solutions and focuses on customer success, onboarding, and retention. They foster a collaborative, inclusive remote culture that values curiosity, digital mindset, autonomy, and continuous learning.
Manage consultative B2B sales conversations and present tailored proposals to prospective clients.
Track sales pipeline and performance metrics using CRM tools to achieve targets.
Collaborate with Customer Success, Technology, Finance, and Support teams for seamless delivery.
An innovative Brazilian technology company focused on transforming employee experience through flexible corporate benefits and business solutions. The company fosters a collaborative, inclusive, and growth-oriented culture in a fully remote environment.
Provide accurate admissions information and conduct virtual interviews with prospective students.
Manage outreach via phone, text, and email to schedule appointments and follow up.
Maintain detailed records in the CRM and collaborate with campus admissions teams.
This educational institution operates multiple campuses across the United States and focuses on student recruitment and enrollment. It maintains a remote, customer-focused team with a professional and collaborative culture.
Handle phone, chat, and email inquiries from insurance agents, processing policy servicing and billing requests.
Create new and renewal insurance invoices, maintain documentation, and issue cancellation notices per state rules.
Resolve discrepancies, cross-train with teams, and contribute to process improvements in a remote setting.
The hiring company is an insurance services organization that provides sales operations and policy support to insurance agents. The culture emphasizes collaboration, accuracy, and service excellence in a remote environment.
Document cases and manage inquiries in Salesforce.
They support retirement plan participants with distribution and account inquiries. The work environment is fast-paced, customer-focused, and team-oriented.
Review criminal background check results from official Brazilian public databases and interpret court documents in Portuguese.
Apply structured adjudication criteria to determine the relevance of criminal records and document findings objectively.
Collaborate with the distributed operations team to improve workflows, perform quality assurance, and support onboarding.
The hiring company provides technology-enabled legal operations and background screening services for clients across Latin America. It operates with a distributed, collaborative team and emphasizes accuracy, confidentiality, and continuous improvement.
Deliver high-quality bilingual customer support via phone, email, and live chat.
Resolve complaints, explain products/services, and maintain accurate records.
Collaborate with teams to meet service quality targets and escalate complex issues.
Jobgether is an AI-powered recruitment platform that connects candidates with hiring companies through unbiased matching. It emphasizes objective, fair review processes and supports remote work opportunities with a collaborative and growth-focused culture.
Serve as a primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Handle and carefully respond to all customer inquiries, resolving issues on the first call through active listening.
Track and document call information for auditing, escalate interactions when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive culture focused on growth and well-being.
Own a strategic Brazilian B2B customer portfolio and manage the full consultative sales cycle with autonomy.
Handle inbound lead qualification, product demonstrations, proposals, negotiation, and closing to drive recurring revenue growth.
Maintain accurate sales forecasts and pipeline in the CRM, ensuring smooth handovers to Customer Success.
The company is a B2B technology provider serving the ISP and telecommunications market, focused on consultative sales and recurring revenue. It operates remotely from Brazil and values autonomy, accountability, and direct customer relationships.
Investigate and triage escalated support tickets to identify root causes and escalate bugs.
Use MySQL queries to analyze data, document findings, and guide Level 1 support.
Collaborate with development teams to ensure platform stability and service quality.
They deliver reliable, scalable technology solutions for mobility and delivery businesses across Brazil. The team values curiosity, collaboration, and continuous learning in a dynamic remote environment.