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Role Overview:
- Review and respond to customer and regulatory complaints, ensuring compliance and identifying risks.
- Track cases in a GRC tool, monitor deadlines, and escalate complex issues.
What We're Looking For:
- Strong attention to detail, communication, and ability to manage multiple tasks.
- Familiarity with consumer protection laws and Microsoft 365 tools.
Why Coastal:
- Be part of an entrepreneurial culture focused on impact, speed, and continuous improvement.
- Enjoy a fast-moving environment with a comprehensive benefits package.
Coastal Community Bank
Coastal Community Bank is a modern bank combining strong financial infrastructure with Banking-as-a-Service and fintech enablement. It has an entrepreneurial, fast-moving culture focused on impact, speed, and continuous improvement.