Trupanion

2 open remote positions

Trupanion is a leading provider of medical insurance for cats and dogs in North America, dedicated to helping pet owners budget and care for their pets. They offer a collaborative, pet-friendly environment with a focus on teamwork and innovation, employing a large remote and hybrid workforce.

PTO Distribution 2 of 2 jobs

4w
Min
4w
25th
4w
Median
4w
75th
4w
Max

Benefits Overview 2 of 2 jobs

Dental (2) Disability (2) Healthcare (2) PTO (2) Vision (2) 401(k) (1) 401K (1) Fertility (1) Holidays (1) Life Insurance (1) Paid Holidays (1) Wellness (1) Wellness Reimbursement (1)

Open Positions

Customer Retention Specialist (Pacific Time Hours)

$23–$23/hr
US 6w PTO

  • Educate and support customers requesting policy cancellation through inbound calls and email, managing high volumes with empathy and efficiency.
  • De-escalate challenging situations with professionalism, re-educating pet parents on the lifetime value of coverage.
  • Navigate multiple systems, document interactions in CRM, and meet productivity targets in a fast-paced remote contact center.

View details Similar jobs