SpryPoint modernizes how utilities serve their communities with a cloud-native customer service and operations platform. Founded in 2011, the company has grown to 300+ employees serving 100+ utility clients across North America and the Caribbean, backed by strategic investments from Norwest Venture Partners and Insight Partners.
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Serve as a bridge between Product Owners and Project Managers, ensuring alignment and transparent communication on project priorities and risks.
Regularly retrieve and translate issues between teams, tracking resolution and escalating systemic problems.
Support Project Managers by flagging risks, contributing to process improvements, and collaborating with cross-functional teams to facilitate resolutions.