St. Luke’s University Health Network is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses.
Answers telephones, prioritizes clinical triage calls, follows clinical protocols, and coordinates services, as needed.
Serves as an escalation point for clinical patient issues and other POD team members requiring clinical support, and provides clinical advice based on clinical protocols and procedures.
Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response.