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Why This Opportunity:
- Great starting salary.
- Work on real SaaS products with real customers.
- High performers can quickly grow into QA leadership.
Core Skills:
- Analytical and structured problem-solving.
- Technical troubleshooting.
- Clear written and verbal communication.
What You'll Work On:
- Investigating customer-reported issues through Intercom and internal tools.
- Reproducing bugs and identifying whether issues are isolated, reproducible, or part of broader product problems.
- Working with developers to document and escalate reproducible issues clearly.
What We Offer:
- Work with talented entrepreneurial people.
- High ownership and autonomy.
- Flexible remote work environment.
Confidential
They are a fast-moving software company operating and improving SaaS products used by real customers worldwide. They value product quality, operational excellence, customer experience, and speed of execution, and offer an entrepreneurial environment where people are trusted to think independently and solve problems.