Job Description
Referral Management:
- Manages referrals into and out of the clinic.
- Handles prior authorizations and medical records.
- Ensures effective communication throughout the referral process.
Patient Scheduling:
- Efficiently calls patients to schedule appointments.
- Verifies patient insurance information.
- Confirms patient demographics for accurate records.
Communication & Customer Service:
- Requires superior customer relationship skills.
- Communicates effectively and accurately, both verbally and in writing.
- Adapts to changing healthcare requirements to maintain operational efficiencies.
About Munson Healthcare
Munson Healthcare is northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents.