Job Description

Referral Management:

  • Manages referrals into and out of the clinic.
  • Handles prior authorizations and medical records.
  • Ensures effective communication throughout the referral process.

Patient Scheduling:

  • Efficiently calls patients to schedule appointments.
  • Verifies patient insurance information.
  • Confirms patient demographics for accurate records.

Communication & Customer Service:

  • Requires superior customer relationship skills.
  • Communicates effectively and accurately, both verbally and in writing.
  • Adapts to changing healthcare requirements to maintain operational efficiencies.

About Munson Healthcare

Munson Healthcare is northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents.

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