Principal AI Engineer

As F5 scales its SaaS and subscription offerings, intelligent automation and AI-driven experiences across support and success workflows are mission-critical. You’ll translate product needs into robust machine learning architectures, own model lifecycle and MLOps, implement safe RAG/LLM systems and observability, and partner closely with Product, Support Ops, Security/Compliance, and external vendor platforms to ship production-grade solutions. Key responsibilities include defining technical architecture and roadmap for AI capabilities; leading end-to-end model lifecycle; building production-quality ML services and APIs; designing and implementing safety, privacy, and governance controls; integrating AI components with platform systems; instrumenting KPIs and observability; prototyping, experimenting, and evaluating new models; coaching and mentoring engineers; and setting best practices.