Senior Technical Architect, EMEA

As a highly visible and customer-facing position, you will work with an exceptional Professional Services organization, and the wider Customer Success team, including Professional Services Engineers, Project Managers, and Solution Architects. You will play a critical role in the success of Professional Services engagements as we expanded our world class professional consulting organization that has a proven track record of working with clients from different industries around the world. The Professional Services Technical Architect reports to the Senior Manager, Professional Services Technical Architects. Responsible for the application design, development and support of GitLab-related Professional Services projects. Demonstrate progressive leadership in the full life cycle of the software development environment. Responsible for the detailed design of GitLab-related projects from inception through production support Responsible for the hands-on implementation and delivery of Professional Services engagements. Ensure that the deliverable accurately meets the defined expectations of the customer, ensuring that proper testing is implemented and performance requirements are closely monitored by working with the customer. Coordinate and oversee functional implementation activities for internal and partner consultants, developers, and customer points of contact (POC) on large scale enterprise projects. Mentor PS and partner consultants providing guidance regarding ‘Best Practices,’ communication, and implementation strategies. Provide mentorship and collateral in the form of documentation, delivery kits, and training materials. Liaise with and support of other functional groups within GitLab – including (but not limited to) training, development, support, product, engineering.