Role Responsibilities:
- Own product analytics for the Shopper Operations Platform, analyzing data to drive product improvements with engineering teams.
- Partner with sales, merchant success, and growth teams to deliver data and analysis that helps retain and upsell merchants.
- Stay current on model and product changes, translating them into actionable merchant insights.
Qualifications and Skills:
- 4-7 years of experience in analytics, data, or business intelligence roles at an ecommerce company.
- Proficiency in SQL, dbt, Snowflake, and Tableau, with knowledge of Python as a plus.
- Strong cross-functional collaboration skills and the ability to explain data clearly to technical and non-technical audiences.
Compensation and Benefits:
- Competitive salary range with full medical, dental, and vision benefits.
- Stock in an early-stage startup and a 401(k) with financial guidance from Morgan Stanley.
- Generous and flexible paid time off policy within a collaborative and supportive work environment.
Extend
Extend provides an AI-driven platform revolutionizing the post-purchase experience for retailers with solutions like automated customer service, returns management, and fraud detection. The company works with over 1,000 merchant partners, is backed by prominent tech investors, and is headquartered in San Francisco.