Job Description
Own core services in TypeScript/Node.js and Python that orchestrate LiveKit, Temporal, STT/TTS, and LLM tooling for real-time voice agents. Scale from one to ten, then one hundred times more and harden it for 10K parallel calls with 99.99% uptime. Turn human playbooks into productized systems. Harden pipelines for ingestion, evaluation, and analytics so telephony events, recordings, and outcomes propagate reliably across services.
Level-up observability: deepen OpenTelemetry/SigNoz and trace-first practices to shrink mean-time-to-truth in prod. Partner with product to ship new LLM-driven behaviors with clear success metrics, guardrails, and regressions blocked in CI. Infrastructure readiness: CI/CD, environment automation, incident response playbooks—customer conversations stay online.
About Hamming AI
Hamming automates QA for voice AI agents and invented this entire category.