Revenue Cycle Specialist Follow-up 1 (Patient Account Representative 1)

This position has the ability to work from home with a flexible schedule. The position primarily processes and documents transactions on insurance accounts and interacts with insurance companies and agencies in resolution of unpaid balances, refunds and other Professional billing issues. Function/Duties of Position: Process transactions on insurance accounts; ensure account is set up correctly, problem resolution, appeals and audit transaction activity. Communicate professionally with OHSU staff and third party customers including departments and insurance companies to ensure timely and accurate processing of account transactions. Review Home Infusion claims including third party claims (i.e. MVA settlements, workers compensation claims). Performing and documenting quality assurance reviews on transactions in department. Prioritize assigned accounts to maximize aged AR resolution. Trending provider activity and the denials that may arise. Researching and forwarding documentation for Revenue Cycle Business Analyst to present to department, including updating files with current regulations, policies, and procedures. Promote and implement LEAN processes. Other duties as assigned.