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Responsibilities:

  • Define digital journey strategy for AI, IT, Employee Experience, or CRM audiences.
  • Translate integrated marketing campaigns into executable digital journey strategies.
  • Collaborate with cross-functional teams to align strategies and execute

Qualifications:

  • 8+ years in product management, product or digital experience strategy at B2B SaaS companies.
  • Strong stakeholder management with ability to influence senior leaders.
  • Data-driven decision maker using analytics to guide strategy.

Experience:

  • Proven experience defining customer journey strategies.
  • Experience partnering with marketing teams on GTM strategy.
  • UX background or training with strong design sensibility

ServiceNow

ServiceNow began in San Diego, California in 2004, with a vision to transform how we work. Today, they are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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