Analyst, Quality Control

The Quality Control Analyst (QCA) is responsible for supporting and coordinating quality control analysis and related processes for activities performed by Navitus Health Solutions. The QCA I is responsible for engaging in preventive and detective quality controls that can be measured quantitatively and qualitatively to validate Navitus processes. The QCA I will work with oversight and moderate independence to ensure quality control validations are completed in a timely manner. This individual requires an intermediate understanding of quality controls and how to apply such controls to department processes. The QCA I shall have the ability to learn critical department processes with operational relevance and gain reasonable understanding for effective monitoring. The QCA I shall assess assigned processes lifecycles, improvements, or enhancements and seek supervisory guidance where appropriate. This position may include after-hour and/or weekend hours with other eligible team members depending on workload.