Job Description
This is a Full Time position at 40 hours per week located at the Grayslake clinic with the schedule being Monday through Friday, 8:00am-4:30pm. There may be a possibility of one day a week working remotely once the probation period has been completed. The Patient Service Representative reflects the mission, vision, and values of NMHC and adheres to the organizations Code of Ethics and Corporate Compliance Program.
The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests. Completes check-in/out functions as directed, confirms and updates patient information, obtains patient consents, collects payments, and schedules appointments.
About Northwestern Medicine
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.