Clinical Support Dosimetrist

The Clinical Support Dosimetrist will work closely with the Technical Support team to help solve problems for clinics and assist them in finding solutions. The Clinical Support Representative will work directly with clinics through email and phone while working closely with multiple departments including Clinical Success, Product Management, and Sales. Responsibilities Include: Respond to phone and email inquiries from clinics with questions regarding Radformaton software Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team Work with the Knowledge Support team to identify topics that would benefit both the clinics and internal teams Collaborate with the Clinical Success team to identify clinics that need attention in order to develop and grow relationships with current customers Document correspondences with clinics in the CRM system Participate in weekly Support meetings.