Job Description
Lead and grow a team to build customer management strategies for the Flex portfolio. Work with squad leadership to develop a growth strategy for Flex. Design monitoring capabilities to understand performance. Partner with stakeholders including Capital, Impairments and Forecasting, Financial Health, Fraud, Finance and Second Line Credit Oversight. Oversee the development and maintenance of NPV models and affordability strategies. Promote a culture of proactive analysis and ensure credit capabilities are in place to scale safely. Collaborate with Machine learning team to maximize value from data. Be a member of the Borrowing Credit Leadership team.
About Monzo
Monzo is waving goodbye to complicated banking, creating magical moments with their hot coral cards and get-paid-early feature, combined with financial education.