Senior Machine Learning Engineer

As a Senior Machine Learning Engineer, you will work with Engineering teams to develop and improve ML and LLM models, as well as refine our systems and processes in the space. You will design, implement, deploy, and improve upon prompting for LLMs with comprehensive evaluation suites to assess model performance and reliability. Collaboration with other Data teams will involve developing ML projects in various sectors of the business. Creating LLM and ML model prototypes based on project specifications is a key aspect of the job. You will process data for model fine tuning and fine-tune models for maximum performance that meet business needs. You will build and deploy data models as well as RAG systems. Implementing changes to algorithms to improve ML model performance as well as troubleshoot and address problems with deployed ML models to improve user experience. Developing data literacy programs and provide easy-to-use tools with clear documentation, examples, and tutorials. You will participate in the on-call rotation (about 1 week per quarter) to support our production services.