Managed Services Engineer
Remote regions
North AmericaBenefits
3w PTO
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Responsibilities:
- Ensure prompt ticket follow up and action for L2 issues.
- Maintain clear info in all tickets and knowledge base update after ticket closure.
- Collaborate with L1 support and development teams to address complex technical challenges.
Must-have qualifications & competencies:
- Minimum of 1-2 years of experience in automation and strong analytical and problem-solving skills.
- Experience in programming IT solutions, preferably with .NET, C#, VBA, Java, PowerShell or Python.
- Good communication skills and social competence for customer relationships.
What we offer:
- Opportunity to work with cutting-edge AI and intelligent automation technologies.
- International project exposure and collaboration with global teams.
- Career development and growth opportunities in automation consulting.
Roboyo
Roboyo is a category shaper in Agentic Automation that helps brands embed autonomous, AI-powered agents into workflows and processes. They are a global team of builders, consultants, and engineers taking solutions to the next level for clients.