Billing Analyst

Our collaborative and dynamic Finance group is responsible for the billing and transactions with customers in accordance with GAAP and internal policies/procedures. In this role, you will work individually and cross-functionally on a range of items that impact our customers directly and indirectly. As customers expand or contract in size you will be responsible for working with the customer on maintaining correct billing, account, and up to date payment information. Complete upgrades and downgrades to customer accounts through our internal CRM and Billing systems. Maintain accurate billing records by communicating with our customers surrounding billing changes. Resolve telephone and email inquiries from customers and process new orders and changes to customer accounts. Receiving, researching and resolving a variety of internal and external inquiries concerning account status. Complete month-end, quarter-end and year end closing activities. Investigate and resolve billing discrepancies or misapplied cash transactions. Process monthly billing payments. Maintain monthly transnational billing files. Prioritize and schedule work activities to ensure established targets are achieved or exceeded. Performs other duties and responsibilities as assigned.