Director of Advanced Analytics

Strategic Leadership & Roadmap:

• Partner with senior leaders across all operating companies to identify, prioritize, and frame high-value analytics opportunities.
• Develop and communicate a multi-year advanced analytics roadmap aligned to business priorities.
• Champion data-driven decision making across the enterprise, building organizational confidence and capability.

Analytics Execution:

• Execute the full analytics workflow: data discovery, exploratory analysis, modeling, validation, and communication of results.
• Build statistical models, machine learning solutions, and AI-powered tools that address specific business problems.
• Develop scalable, reproducible analytical frameworks that serve as the foundation for future team growth.

Customer & Functional Analytics:

• Lead development of advanced guest analytics: segmentation, lifetime value modeling, churn prediction, and personalization.
• Apply AI and machine learning to surface actionable insights from guest behavior data across digital and in-store touchpoints.
• Expand analytics capabilities over time to merchandising, supply chain, operations, real estate, and finance.

AI & Innovation:

• Evaluate and implement emerging AI technologies — including generative AI and large language models — applicable to our business context.
• Develop proof-of-concept projects and pilots that demonstrate AI’s business value and build the case for broader investment.
• Own developed AI models to ensure integrity over time.